Returns & Exchanges

At 42Lolita, we want you to be completely satisfied with your purchase; if your items don't fit your aesthetic or size, you can return them within 15 days of delivery. Please ensure all items are in their original, unworn condition with tags attached to be eligible for a refund.

Return Process

• 1.
  Contact Support

  Email our customer service team within 15 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all labels, accessories, and promotional gifts are included.

• 3.
  Ship the Items

  Mail the package to the address provided by our support team and share the tracking number with us to expedite the process.

• 4.
  Receive Refund

  Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.